Category: Office

Dynamics 365, Office

Deprecation of Microsoft Outlook Client for Dynamics CRM

Towards the end of June, Microsoft announced that the Microsoft Dynamics CRM/365 Outlook client will be deprecated in a future release. The Legacy Outlook client has been around since early versions of Dynamics CRM. The deprecation of the Outlook client does not mean that this is happening immediately, but is planned for the next Major Release (version 10). Version 9.0 is on the way, and the Outlook client will still be included, but with no additional features or enhancements.

Dynamics 365, Messaging, Office

Installing CRM for Outlook Client in Terminal Services environment

When trying to install the Microsoft Dynamics CRM for Outlook client on a Terminal Services computer, the following error is received:
“Microsoft Dynamics CRM 4 for Outlook cannot be installed on a computer where Microsoft Exchange Server versions prior to Exchange Server 2007 are installed.”